Service and Repair
For laser gas detection products, Axetris offers high-quality repairs done by qualified professionals. Axetris operates service and repair centers at its Swiss headquarters in Kaegiswil, as well as at its sales office in Shanghai, China.
Axetris is committed to offer high quality repair and service support to its OEM customers worldwide. We are driven by the philosophy that the success of our OEM customers depends on providing a quick and efficient service response to their industrial customers.
Acting on this philosophy, Axetris has established a dedicated service infrastructure at our headquarters in Kaegiswil, Switzerland. Repairs are carried out by qualified Axetris engineers, according to our strict quality guidelines.
The service center is located in an ISO-Class 8 cleanroom, and a complete range of repair and upgrade services are available to Axetris customers:
|Service Level||Typical Scope of Service
|Level 1||Basic Mechanical Repairs|
|Level 2||Software Upgrade and Check|
|Level 3||Major repairs not including opto-electronics, e.g. gas cell exchange|
|Level 4||Major repairs including opto-electronics|
|Level 5||Major repairs for non-standard products|
All repairs are done exclusively with original parts to ensure the same high quality standard as for new products.