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Axetris Europe

Axetris Amerikas


Africa+Middle East

  • Switzerland | DE / EN
  • Germany | DE / EN
  • Turkey | EN
  • Rest of the World | EN
  • Great Britain | EN
  • Canada | EN
  • USA | EN / DE / ZH / JA
  • Rest of the World | EN
  • 中国 | ZH / EN / JA
  • India | EN
  • 日本 | JA / EN
  • 대한민국 | EN
  • Rest of the World | EN
  • Rest of the World | EN

Service and Repair
Axetris AG_Service

For laser gas detection products, Axetris offers high-quality repairs done by qualified professionals. Axetris operates service and repair centers at its Swiss headquarters in Kaegiswil, as well as at its sales office in Shanghai, China.

Headquarters Switzerland
Axetris is committed to offer high quality repair and service support to its OEM customers worldwide. We are driven by the philosophy that the success of our OEM customers depends on providing a quick and efficient service response to their industrial customers.

Acting on this philosophy, Axetris has established a dedicated service infrastructure at our headquarters in Kaegiswil, Switzerland. Repairs are carried out by qualified Axetris engineers, according to our strict quality guidelines.

The service center is located in an ISO-Class 8 cleanroom, and a complete range of repair and upgrade services are available to Axetris customers:

Service Level  Typical Scope of Service
Level 1 Basic Mechanical Repairs
Level 2 Software Upgrade and Check
Level 3 Major repairs not including opto-electronics, e.g. gas cell exchange
Level 4 Major repairs including opto-electronics
Level 5 Major repairs for non-standard products

All repairs are done exclusively with original parts to ensure the same high quality standard as for new products.

Axetris Sales and Service Center China

China Service and Repair Center
To support its large and ever-growing base of OEM customers in China, Axetris operates a service and repair center at its Shanghai facility since April, 2016.  

The Chinese repair center offers quick support and repairs (upto Level 3), enabling our Chinese customers to quickly respond in case of field problems, enabling quick turnaround times. 

Read the Axetris Press Release: Axetris inaugurates Service and Repair Center in China.

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